Browsing Tag Twitter
How to Provide Excellent Customer Support on Twitter
When I recently needed technical support for my new smartphone, I didn’t write a lengthy email to the manufacturer or spend an eternity waiting on the phone with the hopes of eventually contacting a call center. Instead, I sent out a simple tweet to the rockstars at T-Mobile, and their friendly and knowledgeable customer service …
How to Write a Great Twitter Bio
Whether someone on Twitter is researching the latest news regarding your products, or is looking for a reliable way to contact your brand for some assistance, it is essential that you provide a few simple details on your Twitter Bio to ensure that everyone can instantly identify your official account, easily get in touch, and …
The 12 Most Avoidable Twitter Pitfalls
So you’ve got the core basics of Twitter down, and you have attracted a healthy base of followers – that’s great! With that said, even Twitter pros with hordes of followers can fall into easily avoidable, yet all-too common traps that can severely impact your how you are perceived online. This rapid-fire guide exposes twelve …
Do More With Less: How to Compact a Message for Twitter
There’s a good reason why Twitter has become a social media staple: it delivers the latest information, musings, news, and cute animal photos in a never-ending avalanche of easily-digestible bites of 140 characters or less. Speaking of those 140 keystrokes, it’s not always easy to squish everything that you want to express within that restrictive …
Eye-Catching Tweets from Brand Bowl 2017
There was a championship football game played on Sunday, February 5th, right? There was a big, exciting finish between a team from New England, and one from Atlanta? I think that sounds familiar… For those in marketing, and for many in their living rooms, the big game is more about the ads, tweets, and brands …
Are Twitter Polls A Game-Changer? Yes or No?
What if I told you that there was an incredibly simple feature that will promote more direct feedback from your Twitter followers than ever before? With Twitter’s new native polls feature you can publish a tweet that users won’t be able to resist interacting with. Read on, and we’ll share exactly how Twitter Polls work, and …
Periscope In A Nutshell: A Quick-Start Guide For Building Your Brand
Chances are good that you have at least heard of Periscope, Twitter’s latest major innovation, which allows users to effortlessly stream live video from their mobile device. Since Periscope’s March debut, people have used this app to share everything from stunning vistas, backstage tours and raw journalistic reporting from around the planet. The internet is …
Optimal Image Sizes for Social Media Profiles – 2015 Edition
We’re keeping on top of various tweaks by all of the major social media websites with an update to the ultimate guide to perfecting your social media images to ensure that your company’s online branding looks its absolute best across all of your profiles. This time, we’ve expanded the guide to 12 social media …
Social Media Resolutions for 2015
As 2014 becomes a memory and 2015 a reality, at Sociality Squared we can’t think of a better time to reevaluate our daily work and ponder a few professional social media resolutions for the new year. Resolution #1: Accept the Algorithm We spent a good amount of time in 2014 talking about algorithms and …
5 Key Ways to Get Noticed On Twitter
With over 284 million active Twitter users sending upwards of 500 million tweets per day, it’s easy to have your brand’s voice lost in the noise if you don’t create a strategy to get your tweets noticed by fans and customers alike. We’ve pulled together five general guidelines that will boost the overall visibility of …
4 Key learnings about Twitter’s Small Business Planner App
Twitter has released their Small Business Planner App just in time for businesses to pump up their marketing strategies for the 2014 holiday season and beyond. This tool is a handy multi-purpose app aimed at helping small and medium sized businesses in North America, Ireland and the UK to easily track, organize and plot upcoming …
Sociality Squared’s Guide to Twitter’s Audio Cards
note: This is an addendum to our guide to Twitter Cards. Twitter has recently launched the Audio Card; a new feature that joins the service’s growing family of media sharing Cards, and now there has never been an easier way to share music through Twitter. ♫ Rising Music released a remix pack for deadmau5’s “The Reward …
Sociality Squared’s Guide to Twitter Cards
We can’t make this any more simple: You should be using Twitter Cards. Twitter Cards allow you to showcase content on Twitter and standout from the stream of lunch tweets and people who just can’t even. If your content includes images, audio, videos, apps, products, links or image galleries, there is a Twitter Card for you. Twitter …
Optimal Images Sizes for Social Media Profiles
Social network image sizes change as often as GEICO spokespeople. The moment that you’re comfortable, it’s time for a change. We’re going to outline best practices and proper image sizes for Twitter, Facebook, LinkedIn, Google+ and YouTube. Twitter There are three important image sizes for your Twitter profiles. Twitter profile images are displayed …
Five Mistakes to Avoid Making on Social Media
Are you a social media pro or beginner? Here are five of the easiest mistakes to avoid making on social media…and to show that you’re a pro! 1. Publishing Tweets you Want Everyone to See But Start them with @Replies The Problem – When your tweet starts with a Twitter account’s proper …
Our Favorite Super Bowl XLVIII Tweets from Brands
There’s the Super Bowl and then there are the other bowls: #puppybowl, #adbowl and everything in-between trying to grab your attention. This year we saw many commercials “leaked” online first, hashtags used instead of Facebook URLs and a great post-game commercial promoting a Twitter giveaway from Esurance. We also saw memes made on the spot from …